Terms & Conditions

Voltira provides design, installation, and maintenance services for solar energy systems, battery storage solutions, and electrical switchboard upgrades throughout Melbourne and Victoria. All work is performed by qualified, licensed electricians in accordance with Australian Standards (AS/NZS) and Victorian electrical regulations.

Services are provided based on detailed quotes that outline the complete scope of work, materials, compliance requirements, and performance expectations. We do not provide generic estimates; every project is individually quoted to reflect the specific design and workmanship required.

All quotes provided by Voltira are valid for 30 days from the date of issue. Quotes are detailed and include all inclusions, compliance requirements, and performance expectations. There are no hidden costs or vague estimates.

Acceptance of a quote constitutes acceptance of these terms and conditions. Work will commence only after written acceptance of the quote and payment of any required deposit as specified in the quotation.

Payment terms are as specified in the quotation. Typically, a deposit may be required upon acceptance of the quote, with the balance due upon completion of work and final inspection. All prices are in Australian dollars and include GST where applicable.

Voltira reserves the right to suspend work if payment is not received in accordance with the agreed terms. Interest may be charged on overdue accounts at a rate of 1.5% per month.

All installations are completed in accordance with AS/NZS 3000 (Wiring Rules), AS/NZS 5033 (Solar Installation Standards), and related Australian Standards. Work is performed under the appropriate electrical licenses and is subject to inspection by Energy Safe Victoria (ESV) where required.

Voltira maintains accreditation with the Clean Energy Council (CEC) and complies with all site-safety, electrical-isolation, and workplace requirements under WorkSafe Victoria regulations.

All equipment installed by Voltira is covered by manufacturer warranties as specified in the quotation. Workmanship is guaranteed for a period of 12 months from the date of completion, subject to proper use and maintenance.

Warranty claims must be made in writing and will be assessed on a case-by-case basis. Voltira will repair or replace defective workmanship at no cost to the client, provided the defect is not due to misuse, neglect, or unauthorised modifications.

To the maximum extent permitted by law, Voltira's liability is limited to the value of the work performed. We are not liable for indirect, consequential, or special damages arising from the use or inability to use the installed systems.

Voltira maintains appropriate public liability and professional indemnity insurance. Clients are advised to maintain their own insurance coverage for their property and assets.

Cancellation of work after acceptance of a quote may incur charges for work already completed, materials ordered, and reasonable administrative costs. Changes to the scope of work after commencement may result in additional charges, which will be quoted and agreed upon before proceeding.

Voltira reserves the right to cancel or postpone work due to circumstances beyond our control, including adverse weather, site access issues, or regulatory changes. In such cases, we will work with clients to reschedule at the earliest opportunity.

For questions, concerns, or disputes regarding our services, please contact us directly. We are committed to resolving issues fairly and promptly. If a dispute cannot be resolved directly, it may be referred to mediation or arbitration in accordance with Victorian law.

These terms and conditions are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.